Privacy Policy

Last Updated: 13/12/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support.

  • Personal information (name, email address, phone number)
  • Payment information (processed securely through Razorpay)
  • Usage data and analytics
  • Device and browser information
  • Telegram user ID for alert services

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process payments and transactions
  • Send you news alerts and notifications
  • Improve our platform and user experience
  • Comply with legal obligations
  • Prevent fraud and ensure security

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To trusted service providers (Razorpay for payments, Telegram for notifications)
  • When required by law or legal process
  • To protect our rights and prevent fraud

4. Payment Processing

All payment transactions are processed securely through Razorpay. We do not store your complete payment card information. Razorpay's privacy policy governs the collection and use of payment information.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Request data portability
  • Lodge complaints with data protection authorities

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us at:

AI Market Intelligence

Email: privacy@alertai.org

Address: New Delhi, Delhi 110076, India